Take Hold of You Future
Career Planning Guide
JoAnn Harris-Bowlsbey & Ruth S. Lisanski

Chapter 7
Values and Occupations
The purpose of this chapter is to assist you to identify a list of
occupations that are really feasible for you and to place them in priority
order. This will be a three-step process: (1) identifying your important
work-related values, (2) identifying occupational titles, and (3) prioritizing
occupations related to your values.
Your Values
Some values are so important that they could cause you to remove some
occupations related to your interests or abilities because they do not satisfy
these values. Think carefully about each of the following values as they
relate to work. Indicate how important each is to you by making a check
mark under Very Important, Somewhat Important, or Not Important on the chart
that follows their definitions. Remember that you are rating these related to
your role as a Worker, that is, paid employment. The value may be very
important to you, but you may choose to satisfy it in other life roles, such
as Citizen, Parent, or Leisurite.
Helping Others -
being able to help people through your work in some way. This may be
through counseling, teaching, or improvement of physical, mental, or spiritual
well-being.
Influencing or Leading
Others - being effective through your work in getting people to follow
your lead, work together toward a common goal, or buy a product or idea that
you are promoting.
Orderliness - being
able in your work to organize things such as records, to put processes or
operations into a logical structure.
Tangible Results -
being able to see a task through to its end, to see a finished product.
Abstract Thinking/Problem
Solving - being able to use your mind and creativity to solve a
problem, create a plan or design, or test a theory.
Creativity- being
able to put into reality something which did not previously exist —a work of
art, a new product or program.
Money - making
significantly more money than the average worker; getting a salary that is at
least in the top 25% of salaries.
Minimal Schooling -
being able to enter a job without having to complete any formal education
beyond high school.
Bright Job Opportunity -
entering a field where demand for workers is so high that there is a very slim
chance of ever being out of work.
Time for Family &
Leisure - entering a job that can be confined to 40 hours per week or
less; being sure that taking work home and/or working unusual hours does not
interfere with personal time.
7-2
Importance of Values in the Worker Role
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Very Important |
Somewhat Important |
Not Important
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Helping Others |
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Influencing or Leading Others |
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Orderliness |
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Tangible Results |
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Abstract Thinking/Problem Solving |
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Creativity |
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Money |
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Minimal Schooling |
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Bright Job Opportunity |
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Time for Family & Leisure |
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(write in) |
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(write in) |
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Identifying
Occupations
Now,
using (1) Appendix A (master alphabetical list of occupations with their
World-of-Work Map regions and job families) or Appendix B (occupations
organized by World-of- Work Map clusters, regions, and families) and (2)
regions marked on the World-of-Work Map on page 6-16, make a list of up to
fifteen occupations on the worksheet titled Activity 7-1: List of
Occupations for Exploration.
7-3
Activity 7-1 List of Occupations
for Exploration
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Name Of Occupation |
World-Of-Work Map Region |
World-Of-Work Map Family |
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7-4
Now that you have made a
list of high-priority occupations, you must learn more about each in at least
two of the following ways:
Use print materials in a library. All libraries
have the Occupational Outlook Handbook, published by the U.S.
Department of Labor. Most libraries have many other sources of printed
information as well. This book is also on a website at http://stats.bIs.gov:80/0cohome.htm.
Use a computer-based system such as your
state's career information delivery system, DISCOVER, CHOICES, or SIGI
Plus.
Use the Internet. Website addresses change with
some frequency, but try these:
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America's Job Bank -
http://www.ajb.dni.us
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. The Black Collegian - http://www.black-collegian.comlindex.html
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Careers OnLine Virtual Careers Show http://www.careersonline.comau/show/menu.html
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Job Smart Career Information - http://iobsmart.org
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Princeton Review Online's Career Find-O-Ramahttp://www.review.comlcareer/find/index.cfm
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America's
Career InfoNet - http://www.acinet.org
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Find
Your Career: U.S. Newshttp://www4.usnews.com/usnews/edujbeyondlbccguide.htm
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Catapult Career Planning
Information http://www.jobweb.org/catapult/careerj}fo.htm
Find someone who is working in the occupation,
and have an information interview. Activity 7-2 includes a list of
suggested questions.
7-5
Contact a professional association or trade union
associated with the occupation. You can find these in a reference book
titled National Trade and Professional Associations of the United
States, Washington, D.C.: Columbia Books, Inc. (updated annually).
Phone: 888/265-0600, website: http://www.d-net.com/columbia/
As you col1f_ct information
about each occupation, be sure to learn whether or not each satisfies the
values you have noted as Very Important. If you have rated two values that
conflict with each other (such as Helping Others and Money) as Very Important,
you will have to determine through your investigation whether the occupation
can possibly sustain both or whether you will have to compromise in some way.
Record the information you
collect about each occupation on the worksheet provided as Activity 7-3.
Complete one worksheet for each occupation. At the end of the worksheet there
is a priority line. You will complete this line after all of the worksheets
are finished. If you are doing this activity in a class, the instructor will
provide multiple copies of Activity 7-3. If you are doing this on your own,
you may make multiple copies of Activity 7-3.
7-6
Activity
7-2: The Information Interview
Find
someone who works in an occupation in which you are very interested. Set an
appointment with that person, and ask the following questions. You may, of
course, add other questions which you may want to ask.
Occupation
Title:___________________ Date of Interview: ___________
1. What are the kinds of activities which you do in a typical day?
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2.
When you perform these activities, how much supervision do you have
from your boss?
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7-7
3. What are the things which you like most about this occupation?
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4. What are the things which you dislike about this occupation?
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5.
What kind of training or work experience did you have in order
to enter this occupation?
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7-8
6. What do you wish you had known about the occupation before you entered it?
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7. What kinds of opportunities do you have to enrich your career or to be promoted?
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8. Does it appear that there is high demand for people in this occupation?
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9.
What is the range of what your company pays for those who come
in at the entry level of your occupation?
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7-9
Activity 7-3: Occupation
Worksheet
1. My most important values (rated Very Important on page 7-3):
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2. Occupational title:
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3. Short description of this occupation:
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4. Capability of this occupation to satisfy my most important work values:
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5.
Implications for amount of education needed:
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7-10
6. Implications for choice of major or program of study:
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7. What I need to learn more about:
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8. Where I can get more information:
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Priority,
based on information gathered (circle one):
1 (high) 2 (medium) 3 (low)
7-11
Shortening You List
You have completed the Occupation Worksheet (Activity 7-3) for
up to fifteen occupations. Now it is time to begin to shorten this list based
upon what you have learned about these occupations. Go back through the
worksheets that you have completed and circle (I) high, (2) medium, or (3) low
at the bottom of each worksheet, assessing the occupation’s priority based
upon these factors:
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Skill and amount of education required (Does the requirement fit
with your aspirations, plans, and achievements?)
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Career ladder (After you enter the occupation, do you have an
opportunity to “grow” in the occupation through upward movement, a broader
sphere of influence, or some other way?)
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Capability to use your interests (Do the work tasks as you have
identified them for this occupation appear to be the kinds of tasks that
really interest you?)
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Capability to attain your values (Do the work tasks hold promise
of allowing you to attain your most important values?)
7-12
Now, list the titles of
the occupations that you have rated 1 (high priority).
If there are fewer than
three occupations, also list those which you have rated
2 (medium priority).
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Selecting
Your Major or Program of Study
If you are reading this book as a part of the requirement for a
career planning course m a community or four-year college, you are probably
trying to identify a college major. Identifying one or more occupational
choices and selecting a major are very important steps. Research indicates
that those who have vocational goals are more likely to stay in college and
complete the degree they are pursuing. This is really important since those
who drop out of college will be least prepared for the competitive job market
of the 21st century.
There are two ways you can identify a college major or
combination of majors. The first is to look at the Occupation Worksheets
(Activity 7-3) for the occupations you have marked “high priority.” What
are the majors recommended for those occupations? Are you fortunate enough to
have the same major recommended for two or more occupations that are on your
list? Or, might you combine a major in one area with a very strong minor in
another in order to be as flexible as possible? Based on the occupational
information you have collected for your highest-priority occupations, what are
your best choices? Please list them in the spaces that follow.
7-13
Desirable
College Majors Related to High-Priority Occupations:
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A second way to identify college majors is to look at the list
in Appendix C and to identify those which are related to your regions and job
families on the World-of-Work Map (see p. 6-16). What majors did you find by
this approach?
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You have narrowed your occupational alternatives to not more
than three, and you have identified majors or programs of study related to
these occupations. If you are currently in college, you need to (1) confirm
that the college you are attending has the major that you need or (2) to plan
to transfer to a college which does have that major. In the latter event you
will want to use one of the following resources to identify another college:
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Software available at your college, such as the state career
information delivery systems (may have a variety of names), DISCOVER, CHOICES,
or a similar system.
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Websites that provide a college search capability, such as
7-14
Ø
Peterson’s Education Center - http://www.petersons.com
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College Net - http://www.colle2enet.com
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Yahoo - Higher Education - http://www.vahoo.com/education/higher_education/
Ø Go College - http://www.gocollege.com/
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United States Universities and Community Colleges - http://www.utexas.edu/world/univ/
If
you are not currently in college but need to take additional training, the
following website will provide a link to America’s Learning Exchange, which
will help you identify both the site and the mode of training (je. instruction
via the Internet, distance learning, or selection of a local school):
Now
summarize your plans by completing the Action Plan Worksheet, Activity 7-4.
References
Katz, M. R. (1963).
Decisions and Values: A Rationale for Secondary School Guidance. New
York, NY: College Entrance Examination
Board.
Super, D. E., et. al. (1992). Developmental Career Assessment and
Counseling & The C-DAC. Journal of Counseling and Development, 71,
74-80.
7-15
Activity 7-4: Action
Plan Worksheet
NAME:
________________________________________________
Highest
priority occupations:
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Major(s) or
program(s) of study which I need:
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Next steps I need to take:
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Find out if my school has this major.
o Declare the major.
o Change my current major to the one needed.
o Find school(s) that have the major I need.
o Find a way to get this training in an alternate mode (other than attending all classes face to face)
o Other. Please describe:
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7-16

Chapter
8
Job-Seeking
Skills
and
Tools
Whenever you are ready to find your first full-time job
or make a job change, you will need to apply job seeking skills. There are at
least five of these, each of which will be treated individually. These are
· deciding what you want in a job.
· representing yourself in a resume and cover letter.
· finding possible job openings.
· representing yourself in a job interview.
· following through after an interview.
Each of these will be discussed in sequence.
Deciding
What You Want in a Job
By
now you have presumably selected an occupation and a major or program of
study. Now you are considering where to practice that occupation as you plan a
move to the full-time workforce. As you think about that move, you will need
to decide about the following:
8-1
1. The type of organization you want to work for - This step involves a decision about whether you would prefer to work for a for-profit company, work for a not-for-profit organization, work for a government organization, or establish your own business.. For-profit companies are primarily motivated by the desire to make money through the development and sale of a product or service so that the value of their stocks can grow. Not-for-profit organizations are primarily motivated to provide products or services for the educational, mental, or physical well-being of the clients they serve. Such organizations must, however, have sufficient revenue to continue to provide their services in a quality fashion as well as continue to invest in new development. Government agencies, the nation’s largest employer, are motivated by the need to meet legislated requirements for the provision of services to the general public or to the administration of government. Establishing your own business implies that you want to be responsible for yourself and requires some investment capital and business savvy.
2. Reputation or prestige of the organization - Your own self-concept will be enhanced or diminished by how you feel about the quality of the organization for which you work. Further, if you work for an organization which is well-managed and provides high quality goods or services, you are less likely to suffer down-sizing and more likely to have opportunities for career growth. This step involves a conscious choice as to whether to confine your job search to companies which, when researched, show strong evidence of high quality in management, customer service, and product or service quality.
3. Minimum salary - As you face the job search, you are likely to determine the minimum level of salary that you are willing to accept, given your education and experience and the job market for persons with your skills. Determining this figure will take some research in computer-basedinformation systems that provide recent data about salaries or Internet sites, such as America’s Job Bank (http://www.aib.dni.us). You will want to be careful about how you reveal this minimum in a job interview.
8-2
4. Fringe benefits - A good fringe benefit package may be worth as much as an additional 30% in salary or even more. If you are married and have a family, it is likely that such a fringe benefit package will be very valuable to you. If you are single and not anticipating having a family soon, you may prefer to identify companies that pay higher salaries but do not offer a maximum-level fringe benefit package.
5. Career ladder or opportunity for job growth - In order to keep your Worker role interesting, you may want to be careful to enter a position which has potential for growth. This growth may be in the form of promotion (“going up the career ladder”) or in the form of expanded responsibility, opportunity for new assignments, or opportunity for continued skill development through training.
6. Distance from home - As you approach the job search and/or the possibility of a geographic move, you will need to determine how far you are willing to commute each day to and from the work site by car or public transportation. The amount of commuting time affects both your personal stress level and the amount of time available for leisure and for being with the family.
7.
Travel requirement -
Some jobs never require travel some require occasional or frequent
short-distance travel; and some require occasional or frequent long-distance
travel. This may not be a variable in your selected occupation; but if it is,
you will need to determine how much you are willing to travel.
8-3
8. Makiiig use of education and training - Some jobs make maximal use of the educational background and specific training we have had; others simply use that background as a springboard for a different or more expansive set of job duties. You will need to determine, based on your interests and perceived skills, how close you want to stay to your field of education or training.
9.
Time for family and
leisure - Jobs vary widely in their demand on time beyond the usual
40-hour work week. Depending upon your desire to confine work to 9-5 on
weekdays, you will have a variable amount of time left over for pursuits in
other life roles.
Besides thinking about each of the above topics and
making some conclusions about them, you may also want to use your personal
results from the MyersBriggs Type Indicator® (MBTI®), a personality test
available to qualified professionals from Consulting Psychologists Press (Palo
Alto, CA). You may have taken this instrument if you are using this book in a
career planning course or workshop. If you have taken it, use the interpretive
materials which you have received to list some characteristics that you should
look for in the workplace you choose. The activity at the end of this chapter
provides space for these. The same results will also help you to generate good
questions to ask during job interviews.
Representing
Yourself in a Resume
One of the early steps in preparing for a job search is
the development of a high-quality resume which represents your skills,
experience, and educational attainments. Your resume, usually a concise
one-pager, is the document that will either attract an employer to call you in
for an interview or will block you from having an opportunity for an
interview. Without an interview, of course, there is no possibility that you
will get a job.
8-4
Your resume may be reviewed as one in a heap of 100 or
more for a specific position. Thus there must be something in it that attracts
the employer or Human Resources Director to pull yours out for an interview.
Besides the fact that it must represent strong skills and experience for the
position, it should have the following characteristics:
1.It must look attractive and be totally accurate in spelling, punctuation, and format. Have one or more persons who are good in English to review your resume and help you improve it.
2.It must adequately state your skills (not just the courses you have taken or degrees earned) and experience and how these relate to the position for which you are applying. Summarize your skills in a concise way; it is perfectly acceptable to use bullets and phrases.
3.If possible, it should indicate positive results that the organization will have as a result of your use of your skills and experience on its behalf.
4.Avoid use of the pronoun “I.”
5.Omit information that might exclude you from an interview or raise unwanted questions.
6.Give it some characteristics that will set it apart from other resumes. If it is a print resume, you might use high-quality paper, perhaps light beige, grey, or blue. Or the resume may stand out because of the good use of formatting, fonts, and other special effects. For some types of jobs a multimedia presentation on CD-ROM may be appropriate. For others, having a personal website which provides interactive information may be an option.
8-5
7.It
should never be more than two pages in length and usually only one.
8. It should be laid out with left-justified topic headings which are easy to read. Education and experience should be summarized in backward chronological order and may include only the last three to five jobs.
9.Print your resume on a laser printer, using high quality bond paper. Use the same quality and color of paper for your cover letter and envelope.
10.
List your references on a separate sheet on matching paper.
Provide this list, which includes names, phone numbers, addresses, and perhaps
e-mail addresses, only when asked for it.
Before beginning your resume, review your education,
work experience, interests, extracurricular activities, travel, foreign
language ability, military service, memberships, and community service in
order to determine what to include. Carefully consider what you have
accomplished and what skills you have developed through your experience.
Employers are particularly interested in examples of leadership,
self-motivation, and communication skills. Think about career objectives and
what direction you would like your life to take in the next five to ten years.
Although you will not include all of this information on your resume, you will
find the evaluative process very helpful in increasing your self-awareness,
preparing for your interviews, and filling out job applications, as well as
developing a good resume. Figure 8-1 provides a format for summarizing
information that you may want to use in your resume and job interview.
8-6
Resume Formats
Since a resume reflects the
person writing it, there is no one correct form. It can be arranged
chronologically, functionally, or in a combination of these standard formats.
Only you can decide which style is best for you.
The chronological resume stresses
continuity of employment. It is especially effective if your work history is
related to your career goals and you can show increasing responsibility. Items
under each heading are presented in reverse chronological order, beginning
with the most recent dates or the most relevant experience. Include dates of
employment, names and addresses of employers, job titles, and brief
descriptions of your responsibilities and accomplishments in each instance.
Figures 8-2 and 8-3 provide examples. Many other examples are available on a
website titled About Work (htty://www.aboutwork.com) and on Job
Smart (http://www.iobsmart.org).
The functional resume is arranged
according to skills and/or job function experience (such as Organization,
Research, Management, Communications, etc.). All experiences that show
proficiency in a specific skill are grouped together, minimizing or not
mentioning names of past employers or dates. This format can be useful for
persons with considerable volunteer (rather than paid) experience, career
changers, and recent graduates with limited employment who wish to emphasize
skills they have acquired in schooling. Figures 8-4 and 8-5 provide examples.
Many other examples are available on a website titled About Work (http://www.aboutwork.com)
and on Job Smart (http://www.iobsmart.org).
8-7

Figure
8-1
Preparing
a Chronological Resume
8-8

Figure
8-1 (Cont’d)
Preparing
a Chronological Resume
9-8

Figure
8-2
Sample
Chronological Resume
8-10

Figure
8-3
Sample
Chronological Resume
8-11

Figure
8-4
Sample
Functional Resume
8 - 12

Figure
8-5 Sample Functional Resume
8
- 13

Figure
8-5 (Cont’d)
Sample
Functional Resume
8 - 14
The electronic resume may be a
modified version of either of the above types or a combination of these. It is
increasingly important that you know how t9 represent your skills, training,
and experience in an electronic resume as well as in a traditional printed
one. An electronic resume may take two forms: (1) the entry of a resume into
an Internet “talent bank” and (2) the submission of a resume on diskette
or paper which will be placed in a database from which candidates are
electronically identified.
In the first case you would
complete an on-line form and put it into a computer database, such as
America’s Talent Bank (http://www.aib.dni.us).
Other resume-posting opportunities of this type can be found at the following
websites:
Career Mosaic - http://www.careermosaic.com
Career
Path.com - http://www.careeroath.com
Online Career
Center - http://www.occ.com
In preparing a resume to be sent
via e-mail on the internet, consider the following steps:
1.
Develop your standard chronological or functional resume first.
2.
After printing a copy, save the document as text only (that is, plain
text, ASCII, or DOS text).
3.
Edit the resume to resemble the printed one as much as possible. For
example, the section headings should be put in all capitals, and the margins
should be altered to about 70 characters and spaces per line.
8-15
4.
E-mail your resume to a friend, and ask him or her to print it out for
you. This will allow you to see exactly how it will look in that format so
that you can improve it if needed.
5.
Save a copy on diskette so that you can update it or send it to
another potential employer.
6.
Inform yourself about what will happen to your resume when posted
electronically — that is, will it be removed from the database after a
certain period of time? Will you be informed by e-mail when a job profile
fitting yours appears in a job database? Will you have an opportunity to
update it?
Since a resume sent to an
employer via the Internet must be provided as “plain” text rather than
“rich” text which contains bolding, special fonts and underlines, you need
to try to think of ways to make it attractive. Provide topic headings which
are left-justified and in all capital letters since no other kind of special
treatment is possible. Consider using bullets to summarize information under
the main headings. Remember that the resume will be read as a series of
screens. You may want to organize its topics by logical screen displays, and
it is essential that you catch the reader’s attention in the first of these!
Figure 8-6 is a sample of a resume sent by e-mail.
8-16

Figure
8-6 Sample Electronic Resume
8 - 17

Figure
8-6 (Cont’d)
Sample
Electronic Resume
8 - 18
Many companies are requesting a
resume that can be scanned into a database of applicants which is
searchable by key words that identify skills. When your resume is used in this
manner, the key words which you place at the top (indicating your skills) are critical.
If your skills are not well-defined by search words, your resume may never
be found. If your resume is identified through the keyword search, you may be
contacted by e-mail if you have provided that address. You may even be
interviewed by e-mail.
When preparing a resume that is
likely to be scanned, remember the following guidelines:
1. Capture the reader in the first 20 lines.
2. Do not use bullets, graphics, boxes, columns, italics, or other design highlights.
3. Use standard fonts, 12-14 points, such as Helvetica, courier, and Times Roman.
4. Use all capital letters for section headings.
5. Place your name on its own line at the top of each page.
6. Make margins of at least ½ inch on each side.
7. Prepare your resume on 8 ½” x 11” white paper, laser printed, using black ink.
8-19
8. Use as many words as possible which describe your skills, work experience, and training. These may be included in a summary paragraph (called “Qualifications Summary” or “Summary of Qualifications”) at the top of the resume or listed as a series of key words at the top of t6he resume.
9.
Do not staple or fold the resume. Send it in an 8 ½” x 11”
envelope.
Figure 8-7 provides a sample of a
good resume that is likely to be found by an employer. Notice the fact that
the listed search words identify skills frequently needed by employers.
Regardless of the type of resume
you do, you should modify it slightly for each position for which you apply,
making the experience and skills you list as tightly applicable as possible to
the job for which you are applying. Use of word-processing software makes this
very easy. In addition, there are many different software products which offer
blank templates you can fill in, making the task even easier. Some examples of
this kind of software are as follows:
·
Microsoft Works (includes a resume package)
·
WinWay Resume 3.0 - WinWay Corporation, Inc.
·
Resume Maker Deluxe- Individual Software, Inc.
·
Perfect Resume - Davidson, Inc.
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Figure
8-7
Sample
Scannable Resume
8-21

Figure 8-7
(Cont’d)
Sample
Scannable Resume
8
- 22
The Cover Letter
A short well-written letter should
accompany every resume which is sent through the mail. It has two purposes: to
get the recipient to read your resume and to elicit a response that will lead to
an interview. While a well-written letter will not guarantee you a position, a
poorly written letter could eliminate you as a candidate, regardless of your
qualifications. The following guidelines will help you write a good cover
letter:
1. Send both a letter and a resume whenever you apply for either an advertised or unadvertised position.
2. Address the letter to a specific person by name and title. If you do not have that information, call the company Human Resource Development office or use its website to try to get this information.
3. In the first paragraph, mention the position for which you are applying, who referred you, how you learned of the position, and/or why you are interested in working for the company.
4. Briefly refer to the qualifications and experience which you have for the position. State that you are enclosing a resume which describes your skills and experience in more detail.
5. Emphasize what you can do for the employer rather than how the job would benefit you.
6.
Include one or more phone numbers and, if you have one, an e-mail
address at which you can be reached.
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7. Make each cover letter look original and tailored to a specific position even if you are using a template.
8. Use correct grammar, spelling, and punctuation. Use good business form. Errors in any one of these may erase your opportunity for an interview.
9. Print each cover letter on 8 ½t1 bond stationery that matches that of your resume.
10.
Try to trigger reader interest. Make your first sentence count!
Follow
-Up
Generally, for an advertised
position, you will be contacted or granted an interview within two or three
weeks of your initial correspondence. If you do not hear from the person to whom
your letter was addressed, telephone him or her to verify that it was received.
You can then ask when you can expect to learn the status of your application.
If you write a letter of inquiry,
you should call in about ten days to verify receipt of your letter and to
request an interview. In case the employer cannot see you or has no potential
openings, ask if he or she can suggest other contacts for you. Often employers
are aware of unadvertised openings with other companies and are willing to tell
you about them. lf you are referred to another person, ask the first employer
for permission to use his or her name in establishing the contact. A note of
appreciation should follow.
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Figure 8-8
Guidelines for Cover Letters
8-25

Figure 8-9
Letter of
Application
8-26

Figure 8-10
Letter of
Application with Personal Contact
8-27
References and Letters of Recommendation
By the time your resume is
completed, and before your first interview, you should obtain permission from
three to five former employers or faculty members to use their names as
references. The people you select should tell about your capabilities as an
employee or about your achievements as a student. They should back up their
statements with examples. Letters of recommendation should not mention
handicapping conditions unless you have given your permission. Keep records of
the names, titles, addresses, and phone numbers of persons you select. You may
also ask them to give you a copy of the letter of recommendation which they
write.
Do not list these references on
your resume; just say “References furnished upon request.” However, make
copies of your list on the same paper as your resume, head the page with your
own name, address, and phone number, and take this list with you when
interviewing. You will find it useful when you make out job applications, and
you can give it to employers when they ask for it.
Collect your letters of
recommendation from faculty members and recent employers while they are still
accessible and your skills are fresh in their minds. Letters of recommendation
will be written and sent more promptly if you give the sender a stamped,
addressed envelope.
Finding
Job Openings
A next step in the job-seeking
process is to identify job openings that have potential to satisfy your
interests and values. Here are the most common ways of doing that:
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1. Networking, that is, telling adult friends (and family friends) that you are seeking a position, including some of your most important criteria. Today it is possible to network via the Internet with people whom you have never met. This kind of networking may take place in electronic chat rooms.
2.
Searching the Internet. There are hundreds of websites which
provide job searches. Some of the best are as follows:
America’s
Job Bank - http://www.aib.dni.us
Career Mosaic
– http://www.careermosalc.com
Career
Path.com – http://www.careerpath.com
Catapult - http://www.iobweb.ora/catanultlcareer-info.htm
Nation Online
Job Database - http://www.nationiob.com
Online Career
Center - http://www.occ.com
3. Selecting a company or organization for which you want to work and contacting it via phone, website, e-mail, or letter to determine if there are any job openings at this time. It is often easier to communicate directly with those who are doing the hiring via e-mail than by phone or regular mail. Be sure to learn as much about the company as possible for making a direct contact.
4.
Making an appointment for an informational interview in a company
for which you would like to work. An informational interview is different from
an employment interview; you are seeking information, not a job. Tap into your
network to find the people who do the hiring in your area of interest or work in
that area. Obtain their names and titles; then call or write for an appointment.
Ask for 20-30 minutes. Make it clear that you are asking for guidance, not a
job. Research the company, and prepare your questions in advance so that you can
make the most of the
8 - 29
time. At the interview explain your interests, skills,
experience, and career goals. Ask whether the company, or others that they might
know of, have jobs which relate to these. Be sure to follow up on leads you may
get and to send a brief note of thanks to the person who interviewed you.
5. Using a placement agency, either your state Employment Service Agency, your university placement office, or a private one (in which case the employer may pay the fee). If you are in school now, the career planning and placement office on campus may provide workshops on job-searching and may sponsor the visit of many employers to campus.
6.
Entering an internship during your college years and using this as
a way to become knowledgeable about an employer and to have an employer get to
know your skil]s. If you are currently a student, your college may have a
special office that handles internships. You can learn more about internships at
these websites:
Intern-NET - http://www.vicon.net/~internnet/
Lifelong
Learning: Internships - http://www.tripod.conv/iobs.career/internships/index.html
7.
Watching ads in newspapers and appropriate professional
newsletters and journals and following through on them. Read the ads to find out
about companies that are growing, salary ranges, and types of positions that are
in demand. Apply to those companies that are looking for people with your
qualifications and also to those you think could use someone with your
qualifications. Do not depend solely on the ads. The following website displays
a large number of ads:
CareerPath - http://www.careernath.corn
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Through any of these
modes, review the potential jobs against the criteria you have developed. If the
potential employer fits your criteria, call to ask about the available position.
Follow through with a resume and cover letter which you hope will earn you an
interview.
Representing
Yourself in a Job Interview
The job interview has been called a
planned conversation. For the interview to be successful, there must be an
exchange of ideas and information to find out if you, the job, and the employer
are well matched. The impression you make on the interviewer often outweighs
your actual credentials. Your poise, warmth, ability to communicate, social
skills, and attitude will be evaluated along with your experience and education
to determine whether you will be an asset to the company or organization.
Essentially, an interview is like
most interactions between individuals. How well it turns out depends upon the
skills of the participants — and also upon the “chemistry” between these
participants. The goal of the interviewer is to assess your qualifications for
the position being filled. The interviewer is expected to represent the employer
positively, use good judgment, and make an accurate appraisal. Interviewees, on
the other hand, often use the interview as a proving ground. They allow much of
their self-esteem and attainment of goals to rest on a single interview.
Because of the strong personal
investment each participant brings to the interview, anxiety levels can be high
and mistakes and miscommunications are possible. The following information will
lessen your anxiety and give you a better idea of what to expect in an
interview.
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Objectives
of the Interview
The interviewer’s main objectives
are
·
to gather relevant information about your qualifications
·
to assess how these qualifications match the requirements of the
position in order to hire the best qualified person for the job
·
to present the company or organization positively so that
well-qualified candidates will be attracted to the position.
You, however, are primarily
concerned about selling yourself. Your main objectives are
·
to communicate information and qualifications about yourself
clearly, concisely, and accurately
·
to tie your skills, experience, and qualifications directly to the
demands of the job
·
to seek information about the job and the employer so that you can
make a good decision if the position is offered to you.
If your experience and skills meet
the needs and expectations of the employer who has received your resume, you are
likely to be asked to come for an interview. This is your one chance to land the
job. An interview usually moves through distinct stages and lasts from 30-45 minutes.
If the position is fairly high level, you may be interviewed by two or more
people, each of whom may take this amount of time. The flow of the interview may
depend on impressions received and the quality of communication between the
parties. Here are some general guidelines:
1.
Learn all you can about the company and its products or services
before you go to the interview. You may do this by reading material on the
8
- 32
company’s
website, acquiring information via a phone call to the Human Resources
Development Office, or researching the company in one of the following
publications available in public libraries:
·
Standard &
Poor’s Corporation Records - 1998 - McGraw Hill Companies, [nc., NY
·
Moody’s Investors Services
·
D & B Million Dollar Directory - 1998
·
Hoover’s Handbook of Private Companies - 1997, Hoover’s
Business Press, Austin, TX
·
Hoover’s Handbook of American Business - 1997, Hoover’s
Business Press, Austin, TX
2. Go to the interview five or ten minutes early, wearing clothes appropriate for the level of position you are seeking. Wear something that represents the best level of dress you might wear on that job.
3. Be prepared to relate your knowledge, skills, and past work experience to the position for which you are interviewing. That means that you need to learn as much as possible about the position in advance of the interview.
4. Appear confident in your ability to fill the position successfully. This attitude can be reinforced by good eye contact, a firm handshake, and a focus on your skills.
5. Be mindful of the stages of the interview, and play your role appropriately for each (see next section).
6. When you leave, ask when a decision will be made and whether you may call to see if the decision has been made.
8-33
7. Follow through with a brief phone call that thanks the interviewer for the time he or she has spent, or write a brief thank-you note within two or three days.
8. If you do not get the job, ask that your resume be kept on file for consideration for future job openings.
9.
Keep up on the latest in interview techniques by searching the
Internet for relevant articles and websites.
Stages
of the Interview
Interviews typically go through
several stages. Your behavior and your goals will be different in these stages.
The first stage begins when the interviewer meets the interviewee. The initial
impression you make during this phase is tremendously important. Greet the
interviewer with a firm handshake, good eye contact, and composure. This stage
usually includes a few minutes of small talk. The interviewer attempts to make
you feel comfortable. Respond appropriately to the interviewer’s lead, and
participate in the small talk. Be careful, however, not to ramble or to talk too
much.
During the second phase, the
employer usually tells you something about the company and the position. Listen
carefully, with good eye contact, and look for opportunities to ask good
questions about the company or the position —or to show that you have learned
something about the company in advance of the interview.
During the third phase, the
interviewer is likely to ask you in depth about your past positions, your school
experience, and your skills. Your goal in this phase is to identify your strong
skills and find ways to apply them to the needs of the employer. The interviewer
may also ask you why you want to work for
8-34
this company and what attracted you
to it. If you are now unemployed, he or she may ask you why.
During the fourth phase, you will
have an opportunity to ask questions. You might choose to ask about the fringe
benefit package, whether or not there is a tuition reimbursement plan, and what
the career path might be related to the position. If you have taken the
Myers-Briggs Type Indicator® or the Self-Directed Search®, you might attempt
to find Out whether the environment of the workplace will be consistent with
your own personality type and values.
During the closing segment, the
interviewer may tell you when the company plans to make a decision and how you
will be notified of its outcome. If the employer does not do this, it is
appropriate for you to ask. You might ask if you can call the interviewer in a
few days in order to find out about the progress of making a decision.
About two days after the interview
be sure to either call the interviewer to thank him or her for the time spent
with you, or write a short thank-you note. This courtesy will not only impress
the interviewer with your thoughtfulness, but will also keep your name active in
the interviewer’s mind.
Common
Interview Questions
Most candidates know that the job
interview can have a strong impact on their futures. Yet many interviewers
express amazement at the number of applicants who drift into interviews with
little preparation. You would be well advised to prepare for interviewing by
thinking up good, concise answers to the following commonly asked questions:
1. What are your future career plans? Where would you like to be five years from now in your career?
8-35
2. What school or community activities have you participated in? Which did you enjoy most?
3. What do you know about this position?
4. Why are you interested in working for this company (organization)?
5. What jobs have you held? Why did you leave your last position?
6. Why did you choose this area of work?
7. How did you learn about this company (job)?
8. What skills and experience do you have which make you feel that you will be successful in this position?
9. What are your expectations for a starting salary?
10. How much do you hope to be earning five years from now?
11. What do you think determines a person’s progress in a company or organization?
12. Do you like to work with others, or do you prefer to work alone?
13. What kind of supervisor do you prefer to work for?
14. How do you respond to instructions about ow to do your work?
15. What interests you about our products or services?
16. What kinds of people do you find difficult to work with?
17. How do you feel about routine work tasks? about a variety of work tasks?
18. Are you willing to travel?
19. When workload demands, are you willing to work overtime?
20. What can you offer to this company that will help it meet its goals?
21. What do you consider to be your greatest weaknesses?
22. How do you approach a problem situation?
23. Do you have expectations to advance in the company (organization)?
24. Are you willing to relocate if the company offers you a position in another office?
25.
What examples can you offer that demonstrate initiative and
willingness to work hard?
8-36
The process of locating a job which is satisfying to you is a challenging one. It can be a time when the self-concept is low, especially after many unsuccessful job interviews. Remember that this is a normal process for everyone. Keep yourself focused on the job-search process. Continue to network with people who may help you identify an opening. Accept the support of your friends, family, and perhaps a job-search support group in order to fight the tendency to be discouraged. Continue to present yourself with confidence.
References
Jandt,
F. E., and Nemnich, M. B. (1997).
Using the Internet and the
World Wide
Web in Your Job Search.
Indianapolis, IN: JIST, Inc.
Lorenzen,
E. A. (Ed.) (1996). Career Planning and
Job Searching in the Information Age. Binghamton, N.Y.: Haworth Press, lnc.
8-37
Activity 8-1: Summarizing What You
Want in a Job
Select one or more items in each of the following categories. Your selections provide a summary of your ideal job.
1.
Based on your selections in Chapter 7, what is the occupation in which
you will be seeking a job?
2.
In which of the following kinds of organizations would you like to
practice that occupation?
o
For-profit company
o
Not-for-profit company or organization State or Federal government
agency
o
My own business
3.
Will you limit your job search to companies/organizations that, when
researched, appear to excel in their quality of product and service?
o
Yes o
No
4.
What is the salary range which you will expect?
5.
At this stage of your life, how important is the fringe benefit package?
o
I need an outstanding fringe benefit package.
o
An average fringe benefit package will suffice.
o
Fringe benefits are not important.
6.
Which of the following best describes your current wishes related to
career opportunities?
8-38
o
A job with potential to allow promotion into management
o
A job which offers great variety of work without having to manage
others
o
A job which offers high opportunity to learn new skills and
knowledge
7.
How far are you willing to commute to work from your home?
o
15 miles or less each way
o
15-30 miles
o
over 30 miles
8.
To what extent do you want your job to use the specialized training you
have had?
o
This is very important to me.
o1
don’t mind entering a different field.
9.
To what extent are you willing to work more than a 40-hour week if that
is needed?
oI would be willing to do this only on rare occasions.
oIf
that’s what it takes to succeed well in my job, it’s OK.
10. List three or more additional criteria that you want to use in selecting a job. (Use the back of this sheet if needed).
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