Lealan Zaccone
SUMMARY OF QUALIFICATIONS
·
Experienced eLearning
administrator & distance training professional skilled in managing
thousands of online courses and motivating online learning. Strong
understanding of various online platforms, learning management systems, and
computer technologies related to distance learning.
·
Have a Masters
Degree in Distance Education and Four specialized certificates in
Distance Learning & Training.
·
Three years of experience in
the field of distance training; e-learning, and workforce development training;
with an emphasis on market analysis, the e-learning industry, and lifelong
learning. Responsible for managing the planning, development, delivery, and
implementation of online training programs; and overseeing the use and upkeep
of equipment/software/technologies used to deliver e-learning programs.
·
A working knowledge of
selecting, managing and combining resources in quality eLearning partnerships.
Demonstrated competencies in evaluating the e-learning industry and developing
partnerships by identifying: the reputation of vendors, resources available,
location and accessibility of resources, cost range, maintenance, upgrades and
support infrastructures.
·
Strong understanding of
demographic & socio-economic issues, target marketing, political &
economic trends, the knowledge/global economy, technological advances, and how
to identify internal/external issues influencing the field of distance
learning.
·
Experienced in the
adult learning theory, student affairs & support services, career planning,
and workforce training. Proficient in organizing and supporting eLearning
practices and blended learning services; able to communicate effectively with
online technologies and in virtual environments.
·
Recognized as an exceptional team player with proven ability
to research, organize, and upgrade academic, educational, career and computer
resources. Technical skills include web design, online technologies, management
systems & basic networking & programming principles.
·
Developed and wrote a strategic business plan for an ACT Center as part of a nationwide Workforce
Development Training/Testing Center
at Northampton Community Colleges; prepared plan of action, organized learning
management system, eLearning courses and customized content, prepared roll-out
schedule and managed budget for the development and implementation of the
partnership.
·
Performed a complete
market analysis targeting the use of distance training in our region. Presented
an overview of the planning, resource allocation and promotional tasks required
to launch and sustain eLearning as part of the mission of our existing training
programs within our academic institution.
·
Organized the
relationship/partnership between the proposed distance training project and
other educational providers (ACT Center Network), publisher & testing vendors,
community leaders and federal programs.
·
Conducted research to identify prospective goals and trends affecting
distance training programs, i.e.: blended learning solutions, changing
workforce demographics, global markets studies, budget implications, eLearning
partnerships, SCORM standards, budget
implications, and competition in the eLearning market.
·
Able to convey and get others actively involved in the value of
eLearning and earn institutional support for online training; articulated and
promoted the concept of distance training (through a partnership w/ ACT), and
communicated the scope and intent of the program, describing its role within
the organization's mandate and its benefits to our local workforce, for the
users, and for the organization.
·
Responsible for managing and developing strategic partnerships with
local companies to deliver e-learning course through the WEDnetPA program; managed hundreds of
corporate users and accounts through our learning management system and supported
users with various help desk functions; generated online contracts, user
accounts and passwords.
·
Responsible for directing and coordinating the planning, marketing and
implementation of our e-learning programs to gain widespread support in the
corporate arena based on the vision, strategic business plan and operational
goals of the Community Education Division at the college and our ACT Center.
·
Able to
maintain a high level of customer support,
which includes the ability to identify the changing needs of adult learners and
an understanding of cultural diversity and online training environments.
·
Established connections
with academic departments, faculty members, students and people in the
community to promote and expose career services such as job searching
strategies, interviewing skills, resume writing techniques, employer
networking, career decision making, co-operative education, student retention,
and personal counseling.
·
Implemented and
designed programs to work successfully with area business, government, and
non-profit organizations for on-campus recruitment, career fairs, and job
referrals. Able to obtain a general profile of prospective eLearners and their
learning needs and goals.
·
Trained and assisted
counseling/career services division in using the online career program: Discover,
customizing the program to department needs; taught and developed career plan
for students using the assessment, and created a monthly newsletter consisting
of current career trends, job-searching skills, resume writing techniques, and
interviewing strategies.
·
Counseled and motivated a diverse population of individuals in academic,
career, and educational concerns; prepared single parents, displaced
homemakers, and people interested in nontraditional careers for the job market;
presented Job Search Workshops to New Choices/New
Options classes focusing on online services & job placement.
·
Utilized various
assessment instruments including The Strong Interest Inventory, The
Myers-Briggs Type (MBTI) Indicator, and ACT Uniact to help program
participants explore career interests and skills.
·
Strong knowledge of
computer software programs: Windows, Microsoft Word, PowerPoint, Excel,
Print Shop Publisher, Internet, Webtycho, Frontpage
·
Created and designed
website for New Choices/New Options program; developed a web page linking
online career services and resources to other sites online.
·
Organized curriculum and facilitated lectures for basic computer
classes: Sample classes included: Windows Simplified, Surfing the Web for a
Job, Introduction to Windows, Introduction to ELearning, Microsoft
Applications, Discover: Developing an Online Career Portfolio, and a Career
Development Course (online)
Assistant Director of Business Training Resources Northampton Community
College, Bethlehem, PA 6/04present
ACT Center Director Northampton Community College, Bethlehem, PA
4/99-5/2004
Job Placement Coordinator / Computer Trainer Northampton Community
College, Bethlehem, PA 4/99-5/2004
Career Advisor & Tutor Howard Community College, Columbia, MD, 1/96-6/97
College Recruiter/Graduate Assistant
Loyola College, Columbia, MD, 1/94-05/96
EDUCATION (financed 100%)
Clinical
Counseling
Loyola College M.S. ( 32 credits) Columbia, MD
Industrial/Organizational
Psychology
B.A. Moravian College, Bethlehem,PA